Refund Policy

Distance Sales Contract

This agreement is made between Woody Whisper Store and ("Customer"), located at [Customer Address] ("Customer") and Woody Whisper Store located at [Store Address], on the date of purchase, to regulate the following terms and conditions regarding the distance sale and delivery of wooden earrings.

ARTICLE 1: Subject of the Agreement

The Store undertakes to deliver to the Customer the wooden earrings ordered from the Customer's page.

ARTICLE 2: Product and Price

The Customer declares that the wooden earring he ordered from the Store's page has the following features and that he accepts the price:

  • Product Name: Woody Whisper Wooden Earring
  • Material: Wood and Stainless Steel
  • Colour: Blue, Pink, Purple or Green Preferred
  • Price: 600TL (VAT INCLUDED)

ARTICLE 3: Delivery

The store delivers the Customer's order to the cargo within 3 business days. When the Customer receives the wooden earring from the cargo, he signs the cargo delivery form and confirms that the wooden earring is intact and complete.

ARTICLE 4: Payment

The Customer chooses to pay for the wooden earring with one of the payment options offered on the Store's page. The Customer makes the payment by following the instructions for the payment option he/she chooses.

ARTICLE 5: Right of Withdrawal

The Customer has the right of withdrawal within 15 (fifteen) days after receiving the wooden earring without giving any reason and without paying any penalty. The Customer who wants to use the right of withdrawal must notify this request in writing to the e-mail address info@woodywhisper.com. After the Customer notifies that he/she has used the right of withdrawal, he/she must return the wooden earring to the Store within 5 (five) days at the latest.

ARTICLE 6: Returns and Refunds

If the Customer returns the wooden earring by exercising the right of withdrawal, the Store refunds the price of the wooden earring and the shipping fee paid by the Customer to return the wooden earring. After the Store receives the wooden earring and confirms that the wooden earring is intact and complete, it refunds the Customer within 10 (ten) days at the latest.

ARTICLE 7: Competent Court

In disputes arising from this contract, the courts of the place where Woody Whisper Store located in Ataşehir/İstanbul are located are competent.

ARTICLE 8: Entry into Force

This agreement shall enter into force on the date signed by the parties.

The parties

This contract has been drawn up in two copies and both copies have been signed by the parties.

Customer:

[Customer Name] [Customer Address]

Shopping centre:

Woody Whisper – Oğuzhan Küçük (Author)

Atasehir/Istanbul

info@woodywhisperhandcrafted.com

Signature:

[Customer Signature] [Store Official Signature]

History:

[History]